Monetary & Experience Vouchers:
- The voucher recipient details should be provided prior proceeding to the cart.
- Voucher/s purchased are valid for a period of one (01) year from the date of purchase.
- Bookings must be made a minimum fourteen (14) days prior to the date of arrival.
- Reservations will be confirmed on availability, on a first-come-first-serve basis.
- To redeem the voucher, the customer can call on +94112308308 or email to vouchers@aitkenspence.lk mentioning the desired hotel from the Aitken Spence chain of hotels.
- This voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only. Any unused value will be fortified.
- A supplement will be applicable for redemption of a hotel stay voucher during the following period: 20 December – 10 January and 10 April to 20 April of an applicable period.
- Voucher is non-transferrable.
Legal Terms
WEB SITE USER AGREEMENT
This Web Site is owned and operated by AITKEN SPENCE HOTEL MANAGEMENTS (PRIVATE) LIMITED, a company duly incorporated under the company laws of Sri Lanka, having its registered office at No. 305, Vauxhall Street, Colombo 2, in the Democratic Socialist Republic of Sri Lanka (hereinafter, as and when the context so requires, called and referred to as “AITKEN SPENCE HOTELS”).
By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set out herein below. The attached terms of online reservations will apply, when you make your reservations online and shall form part and parcel of this Agreement. The Principals of Data Protection of AITKEN SPENCE HOTELS is also annexed hereto for your reference.
TERMS AND CONDITIONS OF USE
This Web Site is owned and operated by AITKEN SPENCE HOTEL MANAGEMENTS (PRIVATE) LIMITED, a company duly incorporated under the company laws of Sri Lanka, having its registered office at No. 305, Vauxhall Street, Colombo 2, in the Democratic Socialist Republic of Sri Lanka (hereinafter, as and when the context so requires, called and referred to as “AITKEN SPENCE HOTELS”).
By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set out herein below. , The attached terms of online reservations will apply, when you make your reservations online and shall form part and parcel of this Agreement. The Principals of Data Protection of AITKEN SPENCE HOTELS is also annexed hereto for your reference.
ONLINE RESERVATIONS
GENERAL TERMS & CONDITIONS
1. Scope: Aitken Spence Hotels Online
These General Terms & Conditions apply to reservations made personally using the worldwide Aitken Spence Hotels Web Site hotel reservation system. Reservations of more than five rooms may be made by sending a request to our reservations department. Reservations are binding, once the details have been confirmed.
2. Currency Conversion Policy
This website accepts payments in Sri Lankan Rupees (Rs/LKR) and/or United States Dollars (US$) only.
Please note that neither Aitken Spence Hotels Managements (Pvt) Ltd nor the Hotel owning Company it represents on this website will be liable for any exchange rate losses/gain due to any transactions/refunds processed, irrespective of customer’s credit/debit card currency.
3. Transfers
The rates will be calculated upon the mileage and the given rates are one way transfer rates (pick up or drop)